Terms of Service

Last updated: April 17, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Ashward Group LLC ("Company," "we," "us," or "our") governing your access to and use of FleetProof, available at fleetproof.io (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Description of Service

FleetProof is a fleet condition documentation platform that enables businesses to capture, store, and analyze vehicle condition via photo evidence at the time of checkout and return. The Service uses AI-powered image analysis (via Anthropic Claude Vision) to detect condition changes between sessions and generate documentation reports. FleetProof is intended solely for vehicle condition documentation purposes and does not constitute legal advice, insurance advice, or a guarantee of any legal outcome.

3. Subscriptions and Billing

FleetProof is offered on a monthly subscription basis. By subscribing, you authorize Ashward Group LLC to charge your payment method on a recurring monthly basis until you cancel.

  • Auto-Renewal: All subscriptions automatically renew at the end of each billing period at the then-current rate. You will receive no separate notice before each renewal charge. It is your responsibility to cancel before the renewal date if you do not wish to continue.
  • Free Trial: New accounts receive a 14-day free trial. No credit card is required to start a trial. If you add a payment method and do not cancel before the trial ends, your subscription will begin and your card will be charged.
  • Cancellation: You may cancel your subscription at any time from your billing settings. Cancellation takes effect at the end of the current paid period.

4. Refund Policy

All subscription fees are non-refundable. We do not provide refunds or credits for partial months of service, unused features, or for periods during which the Service was available but not used. If you believe you were charged in error, contact us at joel@ashwardgroup.com within 30 days of the charge and we will review your case.

5. Photo Evidence and Data Storage

FleetProof stores vehicle inspection photos and associated session data on your behalf for the purpose of condition documentation. You are solely responsible for the accuracy of the documentation you create. FleetProof does not verify the completeness of any inspection and makes no representations about the sufficiency of any documentation for legal, insurance, or other purposes. AI-generated condition analyses are provided for informational purposes only and are not a substitute for professional judgment.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
  • Upload content that is defamatory, fraudulent, obscene, or infringes any third-party rights
  • Attempt to reverse-engineer, decompile, or extract source code from the Service
  • Resell or sublicense access to the Service without written permission
  • Use automated tools to scrape or extract data from the Service

7. Intellectual Property

The Service, including its design, code, and content, is owned by Ashward Group LLC and protected by applicable intellectual property laws. You retain ownership of your data (photos, vehicle records, session reports) and grant Ashward Group LLC a limited license to store and process that data solely to provide the Service.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ASHWARD GROUP LLC DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASHWARD GROUP LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion, with or without notice. Upon termination, your right to access the Service ceases immediately.

11. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Oregon, and you consent to personal jurisdiction in those courts.

12. Changes to Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date above. Continued use of the Service after changes constitute your acceptance of the revised Terms.

13. Contact

For questions about these Terms, contact Ashward Group LLC at: joel@ashwardgroup.com